Prior to becoming CEO, Jennifer Friend enjoyed a successful career as a partner at a large law firm managing a litigation team and a substantial personal book of business, representing national and international clients throughout the civil courts of California. While practicing law, she served as President and Secretary of Project Hope Alliance’s Board of Directors and was actively engaged in the organization’s expansion and strategic growth. Since 2013, more than 850 children and their families have been moved out of homelessness under her leadership as CEO. Project Hope Alliance has experienced a growth of 400% in the past four years, evolving from a team of three full-time employees to a current team of 22. Jennifer has been successful in identifying, leveraging, and acting upon opportunities and partnerships both within the for-profit and nonprofit sectors. Her personal experience as a homeless child fuels her deep-rooted passion and commitment to homeless children and youth, while her ability to cast vision, think strategically, and lead and direct broader systems change uniquely qualify her to serve as Project Hope Alliance’s CEO. She holds a JD from Whittier Law School and a BA in Criminology, Law, and Society from University of California, Irvine.
Jennifer Friend CEO Email / Direct: 949-722-7824
Tiffany has her Doctor of Psychology in Applied Clinical Psychology, Master of Science in Counseling, and more than 10 years of experience working in the nonprofit community serving individuals and families struggling with homelessness, domestic violence, addiction, and mental/behavioral health needs. Her desire to make a difference in her community started at a young age and was evident through her participation in numerous volunteer opportunities mentoring children and serving the homeless. This exposure fueled her educational and professional goals. Tiffany’s background coupled with her ability to nurture strong relationships with county and government entities has allowed her to develop and manage multiphase programs that meet the needs of the communities she serves. She has a record of success in managing strong teams and providing service excellence through her commitment, dedication, and adaptability to the growing and changing needs of the community.
Director of Youth & Family Stability
Email / Direct: 949-722-7801
Annie has always wanted to be an advocate for the underrepresented, particularly children. After graduating with her bachelor’s degree in the History of Public Policy from University of California, Santa Barbara, she spent two years as a Policy Research Associate in the Peace Corps, which motivated her to enhance her knowledge of humanitarian and human rights law through a law degree. While earning her juris doctorate from the University of Notre Dame Law School, Annie spent a summer as an intern with the United National Tribunal for the Rwandan Genocide in Arusha, Tanzania. Following graduation, she was a legal fellow with Human Rights Watch, where she researched and contributed to reports regarding juvenile justice, and discovered a passion for children’s rights. This interest led Annie to a position as an associate attorney at A Center for Children and Family Law in Orange, CA, where she specialized in “kid law,” including minor’s counsel, guardianships, and adoptions. Through a friend, Annie was introduced to Project Hope Alliance in 2014 and felt an instant connection to the mission, vision, and staff, and is grateful to have found a true vocation in her role as Director of Operations. Annie lives in Seal Beach with her husband Chris and two daughters Lizzie and Maggie.
Director of Operations
Email / Direct: 949-791-2710
Marisol, BA, MA, Psychology & Organizational Management, began her career with PricewaterhouseCoopers as an executive in charge of psychological batteries of prospective employees. She later worked in the import/export business in Florida. The experience of matching individuals emotionally, mentally, and socially with particular job positions fostered greater interest in helping people in a different way—the nonprofit community. Marisol’s education and business experience earned her the position of Director of Development of well-known local nonprofit organizations, where she developed a keen sense of creative services and project development in print, digital marketing, and advertising to better package the message of “hope and sustenance” to potential philanthropic support. She is a fund development strategist and has proven success in fundraising, major donor cultivation, managing mature corporate relationships, packaging appeals, and acquisition pieces. She also has extensive experience with foundations, prospect research, and records management. She has created and developed programs to meet financial needs, and managed both small- and large-scale events.
Director of Development & Communications
Email / 949-791-2714
Before joining Project Hope Alliance, Jennifer spent 16 years teaching in the elementary school classrooms of Newport-Mesa Unified School District and serving as a curriculum specialist, teacher trainer, English learner coordinator, Early Intervention for School Success (EISS) coordinator, literacy coach, and grade-level chair. Throughout her impassioned career, she has built a stellar reputation as an educator, leader, and advocate for the kids. In recognition of her extraordinary dedication to childhood education, Jennifer was named 2015-2016 Teacher of the Year at Pomona Elementary. As Director of Education at Project Hope Alliance, Jennifer brings to the organization her passion for and expertise in leveraging education as a tool to ending generational poverty. She received her Bachelor of Arts in Liberal Studies with a concentration in Spanish from California State University, Northridge, and her Masters of Arts in Education/Bilingual Credential and Preliminary Administrative Services Credential from Loyola Marymount University, Los Angeles.
Director of Education
Email / 949-791-2718
An exceptional leader and communicator, La Shawn has been developing Project Hope Alliance’s (PHA) core family stability services since 2013. In his role, he provides direct service and support to the families served by PHA, acts as a liaison between PHA and other community agencies and organizations, oversees the work of staff and volunteers, establishes administrative procedures to meet objectives set by the Board of Directors and senior staff, tracks program data for budgeting and grant writing purposes, and more. Prior to joining PHA, La Shawn served as a Career Consultant for ResCare Workforce Services, and a Social Worker II for Stark County DJFS. He holds a BA in Psychology from Central State University.
La Shawn Hye
Senior Program Manager, Housing & Community Relations
Email / 949-722-7857
An extraordinary bilingual leader and communicator, Rocio has more than 10 years of experience working with children, youth, and families. She has been shaping Project Hope Alliance’s (PHA) Family Stability (FSP) and Promotor Pathway (PP) programs since 2015. In her role, she develops and oversees all aspects of FSP and PP, expertly leads PHA’s team of case managers, provides staff with strategies and tools to work with families in difficult situations, serves as a liaison between PHA and community providers, and more. Prior to joining PHA, Rocio served as a Differential Response Family Advocate for Children's Bureau, and a Health Care Access Coordinator for St. Joseph Hospital of Orange. She holds a BA in Child Development from Universidad del Sagrado Corazon and is currently pursuing her master’s degree in Human Behavior from National University.
Senior Program Manager, Family Stability & Promotor Pathway
Email / Direct: 949-791-2713
Since 2013, Chrissie has served as a Case Manager for Project Hope Alliance’s (PHA) core Family Stability Program, providing unsurpassed supportive counseling and advocacy for families. In her role, she conducts comprehensive assessments with unstably housed families, develops family case plans, provides crisis intervention, links families to resources, supervises interns, and more. Prior to joining PHA, Chrissie served as a Personal Services Coordinator for Vietnamese Community of Orange County, and an Educational Case Manager Intern for Orange County Department of Education, Foster Youth Services. She holds a Masters of Social Work with a Pupil Personnel Services Credential from University of Southern California, and a BA in Human Development with a minor in Human Resource from California State University, Long Beach.
Chrissie Lee, MSW PPSC
Case Manager, Family Stability
Email / Direct: 949-722-7874
Since 2016, Elizabeth has served as a bilingual Case Manager for Project Hope Alliance’s (PHA) core Family Stability Program, providing superior supportive counseling and advocacy for families. In her role, she supports families via enrollment; developing individualized case plans; coordinating move-in costs and basic furnishing needs; providing long-term case management, resources, and referrals; maintaining regular contact with families; budgeting instruction; assessing and assisting with ongoing needs of families; and more. Prior to joining PHA, Elizabeth served as a Family Support Specialist and an Education Lead for Friendly Center’s Family Resource Center, and a Monitored Visitation Program Intern for Child Abuse Prevention Center. She holds a BA in Sociology and Human Development from California State University, Long Beach.
Case Manager, Family Stability
Email / Direct: 949-722-7848
Since 2016, Jordan has served Project Hope Alliance (PHA) as a Programming Intern, Family Stability Coordinator, and now Case Manager for PHA’s core Family Stability Program (FSP), providing unparalleled supportive counseling and advocacy for families. In his role, he helps our FSP Phase II families, who have completed Phase I by achieving and maintaining housing and financial stability for one year, by focusing on the children for the second year. In collaboration with families, Jordan helps provide food assistance and occasional rent and utility assistance; connects children with camps, tutoring, and other enrichment opportunities; conducts regular check-ins; collaborates with community members to secure future partnerships; and more. Prior to joining PHA, Jordan served as a Fellow for Youth and Opportunity United. He holds a bachelor’s degree in Justice Studies from Northeastern Illinois University.
Email / Direct: 949-791-2712
Since 2016, Sandra has served as a bilingual Case Manager for Project Hope Alliance’s (PHA) Promotor Pathway Program, providing unrivaled supportive counseling and advocacy for youth ages 14-24. In her role, she supports students by identifying McKinney-Vento students; developing individualized case plans; providing long-term case management; maintaining regular contact with students; monitoring student progress; collaborating with teachers, school staff, parents and caregivers, and community resources on behalf of students to ensure needs are addressed; and more. Prior to joining PHA, Sandra served as an Office Assistant for the Graduate School of Education at University of California, Riverside (UC Riverside), and a Volunteer for Aids Project Los Angeles. She holds a Masters of Public Health from Charles R. Drew University of Medicine and Science, and a BA in Sociology from UC Riverside.
Case Manager, Promotor Pathway
Email / Direct: 949-278-2287
Leslie joined Project Hope Alliance (PHA) in July 2017 as a bilingual Case Manager for the organization’s Promotor Pathway Program (PP), offering outstanding supportive counseling and advocacy for eighth graders at Ensign Intermediate School—the newest expansion of PP. In her role, she provides comprehensive case management services for students by establishing and following up on goals; serves as a mentor for the student; and supports students academically to ensure growth and success. Prior to joining PHA, Leslie served as a Bilingual Case Manager, Elementary Site Coordinator, Elementary Lead Instructor, and Elementary Instructor for Boys & Girls Clubs of Garden Grove. She holds a bachelor’s degree in Humans Services from California State University, Fullerton.
Email / Direct: 949-402-5000
Tanya joined Project Hope Alliance (PHA) in July 2017 as a Case Manager for the organization’s Promotor Pathway Program, providing unprecedented supportive counseling and advocacy for youth ages 14-24. In her role, she supports students by developing strong, healthy relationships with youth and family members; creating comprehensive case management plans; conducting face-to-face assessments; assisting youth in crisis situations; providing instruction and skills development; meeting weekly with youth and monitoring progress; maintaining relationships with school staff, administration, and teachers; planning monthly community activities; providing resources and referrals; and more. Prior to joining PHA, Tanya served as a Counseling Intern for Youth ALIVE!, and a Graduate Extern for the Counseling Services Center at John Jay College of Criminal Justice (John Jay). She holds an MA in Forensic Mental Health Counseling from John Jay, and a BS in Psychology from University of Central Florida.
Email / Direct: 949-872-1044
An experienced and skilled CPA, Kelly fulfills her passion of making a difference in the community by helping growing organizations build their financial and operational infrastructure. For the past five years, she has contracted with small businesses and nonprofit organizations to help develop and refine their accounting systems and processes, leaving teams with long-term solutions in place. Before joining Project Hope Alliance, Kelly served as Senior Audit Associate at Davis Farr LLP in Irvine, specializing in financial and SSAE 16 audits for nonprofits, local government, and healthcare entities. She received her Bachelor on Science in Accounting from Azusa Pacific University and is currently an MBA candidate at the University of California, Irvine.
Email / Direct: 949-722-7164
Ian joined Project Hope Alliance (PHA) in March 2017 to lead Corporate & Strategic Partnerships—a role that is crucial to PHA’s growth and community engagement. In his position, he brings exceptional experience in partner relations, directing membership programs, and capital campaign support to PHA’s mission. Prior to joining PHA, Ian served as Development Associate for Richard Nixon Foundation, and Client Management Associate for Townsend Public Affairs, an Orange County-based lobbying firm. He holds an MA in Political Science from California State University, Fullerton; a BA in Political Science from University of California, Irvine (UCI); and a BA in Art History from UCI.
Corporate & Strategic Partnerships
Email / 949-722-7850
Since 2015, Dee has served Project Hope Alliance (PHA) as an Executive Assistant and now Executive Administrator and Assistant to CEO, providing high-level support to PHA’s CEO, Board of Directors, and executive team to help strengthen and grow the organization’s mission. Dee brings to PHA her passion for making a difference and her administrative and organizational skills gained through working as a paralegal, contract administrator, and professional organizer, along with her nonprofit experience from her employment at the Volunteer Center Orange County (now OneOC) and NAMI Orange County. She holds a BA in English from California State University, Fullerton; a Certificate in Legal Assistantship with honors from University of California, Irvine; and a Certificate in Administration on Nonprofit Programs from California State University, Long Beach, through the Volunteer Center Orange County.
Executive Administrator & Assistant to CEO
Email / Direct: 949-791-2715
Since 2015, Connie has served Project Hope Alliance (PHA) as a Programs Intern; Programs Assistant; Volunteer & Program Team Coordinator; Coordinator, Program Team, Volunteer & Data/Accountability; and now Data Analyst. In her role, she drives analytics of all data collected from clients, donors, and volunteers; architects solution design of PHA’s Salesforce database to meet organizational needs; translates numbers to meaning for internal and external reports in order to advance program growth and organizational development; and more. Prior to joining PHA, Connie served as Vice President of Service and Service Project Coordinator for Alpha Phi Omega, National Service Organization, and a Violence Intervention & Prevention Peer Educator for University of California, Irvine (UCI), Campus Assault Resource & Education Center. She holds a BA in Psychology and Social Behavior and a BA in English from UCI.
Email / Direct: 949-791-2711
Kaitlynn joined Project Hope Alliance (PHA) in August 2017 as a Volunteer Coordinator, developing, promoting and maintaining a wide range of volunteer opportunities as the sole volunteer point person. In her role, she assesses volunteer needs in collaboration with PHA staff; creates volunteer service descriptions for unique assignments; schedules, recruits, and staffs volunteer events; identifies community outreach opportunities and represents PHA at such; develops and maintains strong relationships with other volunteer organizations in the community; provides ongoing support for volunteers; fosters return volunteerism; and more. Prior to joining PHA, she completed two Disney College Programs: one in Orlando, Florida, and the other in Anaheim, California. Kaitlynn holds a BA in English with a minor in Mass Communication from University of North Florida, and an Associate of Arts from College of Central Florida. She was awarded a CCF Community of Scholars Honors College Scholarship, Florida Bright Futures Silver Medallion Scholarship, UNF Transfer Scholarship, and Walt Disney Company Four Keys of Service Award.
Email / 949-791-2717
Fatiha joined Project Hope Alliance (PHA) in January 2017 as an Operations Assistant and has since advanced to Program Coordinator. In her role, she serves as the first point of contact for many families enrolling in PHA’s programs, providing a phenomenal level of support and service to every individual who walks through the organization’s doors. Fatiha also supports the day-to-day functions of all programs, including front office support, resource database development, food pantry maintenance, program screenings, procurement of extracurricular activities for children and youth, and facilitation of financial assistance requests and referrals for families. Prior to joining PHA, she served as a Community Leader Liaison for City of Irvine. Fatiha holds a BA in Business Administration from California State University, Fullerton.
Email / Direct: 949-791-2720
Since 2015, Lauren has served Project Hope Alliance (PHA) as Communications Specialist, supporting the organization’s mission through exceptional content writing, copywriting, copyediting, and social media strategy. Projects include development and execution of newsletters, appeals, reports, brochures, handbooks, press releases, blog posts, nominations, grant applications, fundraising campaigns, social media campaigns, and more. Alongside her work for PHA, Lauren also provides communications support to other local nonprofit organizations, businesses, publications, and marketing agencies. She holds a BA in English from Temple University.
Email / Direct: 310-460-8109
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